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Help @ IIT

Please view IIT’s system requirements for viewing IIT Lecture Captures.

A request for technical support may be submitted by opening a ticket through the OTS Support feature in myIIT, sending a request via email or calling the Support Desk at 312.567.3375

Blackboard Collaborate

Blackboard Collaborate is a web conferencing platform which instructors can use to schedule synchronous class sessions. Collaborate can be launched directly from your Blackboard course.

Blackboard Learn

Blackboard Learn is IIT’s learning management system; it is used in on- and off-campus courses and certificate programs.

Blackboard Mobile Apps

Bb Student and dBb Grader are designed to provide students and faculty with instant access to their courses via their mobile devices.

Blackboard Outcomes

Outcomes Assessment extracts direct evidence of student learning from Blackboard Learn courses. By collecting student-submitted assignments from existing courses and facilitating a rubric-based secondary evaluation of them, demonstrating achievement of learning outcomes.

Google Apps for Education

Google Apps for Education at IIT provides cloud-based, online collaboration tools from Google's suite of apps. These include Gmail, Google Drive, Calendar, Contacts, Hangouts, sites and many others. You can access your Google Apps account via a Single Sign-On to MyIIT. There will be a Google Apps icon in the top right corner which will take you to your email.


ProctorU is a live online proctoring service for test takers taking exams online. Proctors use a three-step process to replicate the face-to-face proctoring experience over the internet.

Respondus Lockdown Browser

Respondus LockDown Browser is a custom web browser that locks down the testing environment within Blackboard. When students use Respondus LockDown Browser, they are unable to print, copy, go to another URL, or access other applications. When an assessment is started, students are locked into it until they submit it for grading.


ShareStream allows users to upload, tag content with metadata, view, browse and play media assets via easy- to-use video and audio streaming software.

3rd Party

Below is a list of popular 3rd party applications. Interested in hosting a Brown Bag Session or have a recommendation for a pilot program or site license - Let Us Know!